The first response gap
When a call goes unanswered, someone still has to return it, check the service area, collect details, and enter the lead into the right system. The opportunity often moves on before that happens.
Lead automation for home-services teams
Give Every Inbound Lead a Clear Next Step.
Custom voice AI and lead-response workflows for roofing, HVAC, plumbing, and solar businesses in the US and Europe. Answer common questions, qualify inquiries, and connect customers with the right appointment or callback.
01Faster first response
02Clear qualification context
03Named owner for every follow-up
The friction
Your crew is doing the job. The next customer is calling.
Calls arrive while technicians are on-site, dispatch is busy, or the office is closed. Some callers leave a message. Others try another contractor.
Qualification without context
A callback is slower when the team does not know the job type, location, urgency, or preferred time. The office repeats the same questions before it can decide what happens next.
The custom AI solution
Build a dependable path from inquiry to booking.
The workflow covers defined inquiry types and keeps human transfer, opt-out, and failure routes explicit.
Consent-aware text-back workflows
For contacts with a permitted messaging path, a missed-call event can trigger an identified text response. The workflow collects job details, checks the service area, answers approved questions, and offers available appointment options.
BoundaryWhen messaging permission is missing, the system creates an assigned callback task or follows another approved route. It does not treat a missed call as blanket SMS consent.
Inbound voice AI receptionist
A voice agent handles agreed inquiry types during configured coverage hours. It can confirm the caller’s location, collect the job type, check booking options, and transfer or escalate when a person is needed.
BoundaryPricing, emergency handling, and dispatch decisions follow your approved rules.
CRM and calendar handoff
Create a structured lead record with the contact details, inquiry, qualification outcome, and next action. ServiceTitan, Jobber, HubSpot, and calendar integrations are assessed against the access available to your accounts.
BoundaryCRM and calendar writes happen only where the account permissions and integration path support a confirmed action.
How the workflow runs
One path from inbound call to a named next action.
- 01
Receive the inquiry
Route the call, permitted follow-up, or callback task through the configured coverage rules.
- 02
Qualify the job
Collect service area, job type, urgency, and the details your office needs.
- 03
Book or escalate
Offer an available slot, transfer to a person, or assign a callback with context attached.
- 04
Write the record
Store the agreed lead fields, outcome, and owner in the CRM or follow-up queue.
Missed-call opportunity
What could better follow-up be worth?
Use your own operating numbers to estimate the opportunity in recovered home-services jobs. Each field starts with an illustrative default.
Illustrative scenario estimate
Adjust the assumptions to see an estimate.
Incremental completed jobsNot calculated
Estimated incremental revenueNot calculated
Estimated incremental gross profitNot calculated
The model subtracts jobs already recovered today. A negative result stays visible and means the scenario does not beat your current follow-up.
A focused first pilot
Start with one phone line and one booking path.
We map your service area, approved answers, availability, and escalation rules. Then we test the workflow with staff before introducing a controlled amount of customer traffic.
You receive
- A workflow and data-ownership map
- A working integration for the agreed systems
- Conflict, retry, and approval rules
- An operator view, runbook, and pilot readout
What we measure
Response timeQualified inquiriesCompleted bookingsHuman transfersFailed handoffsCost per booking
The working stack
Built around the systems you already use.
The provider and integration path depend on target countries, phone-number configuration, account access, and measured call quality.
Telephony and SMS APIsVoice AI providerNode.js or n8nCRM APIsCalendar APIsPostgreSQL or Supabase
Questions founders ask
A few useful answers before we start.
Can it book directly into our calendar?
It can when the system exposes reliable availability and booking permissions. If a slot cannot be confirmed, the workflow creates a callback request rather than promising an appointment.
What happens when a caller asks for a person?
The agent follows the agreed transfer route or creates an assigned callback with the information already collected.
Can it handle emergency calls?
It follows your approved emergency-routing script. It does not diagnose hazards or invent advice.
Will it replace our office team?
The initial workflow covers defined inquiries and follow-up tasks. Your team retains exceptions, dispatch judgement, and customer escalation.
A useful next step
Find out whether missed-call automation makes commercial sense.
Bring the last month’s call volume, current follow-up process, and average job value. We’ll estimate the opportunity and identify a pilot your office can evaluate.